|DEFINITION: Under the supervision of the Senior Library Technician, performs entry-level clerical work in the Circulation Department. Incumbents typically possess some knowledge of the procedures of a public library. This position involves a significant amount of public contact.
PRINCIPAL DUTIES: Tend the Information Desk and the telephone answering station answering phones, directing patrons, making courtesy calls regarding books on hold, registering new patrons, updating patron information, and renewing materials. Identify overdue materials; process overdue notices; collect, record, and process fines according to Library policy. Empty book drop, check-in returned items using computer and optical scanner, RFID scanner or light pen, and check for damage. Sort Library materials using general call numbers and shelve all library materials using Dewey Decimal system. Issue and renew library cards and provide customers with instruction in the use of the automated checkout machine. Respond to security gate alarms. Maintain shelves according to call number order. Prepare library for opening and closing. Check for staff and patron communications via email. Maintain statistical records as required. Work requires the ability to make change correctly.
WORKING ENVIRONMENT: Work is performed in a standard library environment, which includes exposure to dust. Requires the ability to move throughout the building. Work requires standing, walking, bending/stooping, use of hands to make repetitive grasping motions, pushing and pulling of book carts, and sufficient vision to read computer screens and book labels. Work requires repetitive motion to enter data on keyboard and check in/out materials with a bar code reader. Work requires frequent lifting/carrying and transporting of light to moderate loads (up to 49 pounds) and reaching above shoulder level. Work requires extensive public contact, the ability to communicate effectively with co-workers and the public, and the ability to deal tactfully with Library patrons. Work requires the ability to work independently and accurately in close proximity to others. Irregular work schedule required including days, evenings, Saturdays and Sundays.
QUALIFICATIONS: Any combination of experience and education equivalent to completion of the tenth grade with coursework in typing and/or computer data entry. Excellent customer service skills are necessary. Candidates must be a minimum of 16 years of age.
Selection process will include complete job description review, personal interview, background investigation, criminal background check, physical abilities test and substance screening.
DEADLINE: CITY APPLICATION (required) must be received by the Human Resources Department, 350 Kimbark Street, Longmont, CO 80501, no later than 5:00 pm, Mountain Standard Time, on November 14, 2013. An on-line application process is available for this position on our website at www.ci.longmont.co.us. For more information call (303) 651-8609.