|DEFINITION: While working in a collaborative, teamwork-based environment, this position is primarily responsible for facilitating optimal experiences for electric and broadband customers who are accessing LPC’s digital media. Media includes both Internet and Intranet sites. This position may also define and implement social media outreach and provide input into the department’s online education and advertising strategies.
PRINCIPAL DUTIES: On a daily basis, coordinate placement of accurate information and ensure consistency of LPC’s visual branded look across both Internet and Intranet sites. Ensure information is scalable for use on tablet, smart phones, desktop PCs, and other emerging technologies. Define major changes or make adjustments to website pages based on customer needs or emerging department products or services. Recommend use of emerging website tools, best practices and strategies to optimize customer communications. Coordinate with Longmont ETS Department on technical implementation work. Define and implement reporting tools that measure customer use of LPC communications channels. Define and design changes to online communications activity based on reporting information. Monitor placement of department website on major search engine result listings.
WORKING ENVIRONMENT: Work is generally performed in standard office environment. Frequent use of technical office equipment including personal computer, telephone, and smart devices. May involve the ability to move 15-20 pounds, mobility through diverse work environments, and frequent exposure to stress associated with varied, complex tasks. May be required to work long or non-traditional hours to fulfill organizational needs, projects, or special circumstances. Local travel within and outside the City of Longmont is occasionally required.
QUALIFICATIONS: Knowledge of web content management system for customer communications, principles of responsive design, Adobe Creative Suite graphic design programs is desirable, database platform capabilities desired and principles of social media outreach desired.
Education and Experience: Any combination of education and experience equivalent to a Associates Degree from an accredited college or university with major coursework in digital media, media arts, visual communications, social media, or related field and 5 years of related experience. Bachelor’s Degree Preferred. Special Qualifications: Possession of a valid Colorado Driver’s License.
Selection process will include complete job description review, personal interview, background investigation, criminal background check, and substance screening.
DEADLINE: CITY APPLICATION (required) must be received by the Human Resources Division, 350 Kimbark Street, Longmont, CO 80501, no later than 5:00 pm, Mountain Standard Time, on March 4, 2013. An on-line application process is available for this position on our website at www.ci.longmont.co.us. For more information call (303) 651-8609.